Singapore Airlines Dubai flights cancelled through December 1
Singapore Airlines has cancelled its two daily Singapore-Dubai flights through December 1, 2026. The affected services are SQ494 from Singapore to Dubai and SQ495 from Dubai to Singapore.
The airline says the regional situation remains fluid and other flights may also be affected. Anyone booked on either service should check the reservation itself before arranging a replacement. The advisory does not guarantee that the route will restart on December 2.

Photo: Subhashish Panigrahi via Wikimedia Commons, licensed under CC BY-SA 4.0. The December 2016 image shows Dubai International Airport and is illustrative; it does not show either affected Singapore Airlines flight.
The practical answer: SQ494 and SQ495 are cancelled through December 1. Singapore Airlines says affected customers can request a full refund of the unused part of the ticket. Direct customers can use the airline's Assistance Request Form. If a travel agent or partner airline issued the ticket, contact that seller instead. Check the complete itinerary before accepting a refund or buying another flight.
Singapore Airlines updated its advisory at 12:30 PM Singapore time on October 1, 2026. This guide was checked later the same day.
Which Singapore Airlines Dubai flights are cancelled?
The official advisory names two services:
| Direction | Flight | Current position |
|---|---|---|
| Singapore to Dubai | SQ494 | Cancelled through December 1, 2026 |
| Dubai to Singapore | SQ495 | Cancelled through December 1, 2026 |
This is a route-specific cancellation, not an announcement that Singapore or Dubai airports are closed. It also does not confirm the status of a connection elsewhere in the booking. Open the reservation and check every sector separately.
Singapore Airlines directs passengers to its Flight Status page for the latest operational information. It also recommends updating contact details in Manage Booking or subscribing to its flight notification service.
Do not treat December 2 as a confirmed restart
The wording matters. Singapore Airlines says the flights are cancelled until December 1 and describes the situation as fluid. That leaves December 2 as the earliest possible return date, not a promise that either flight will operate then.
An independent route analysis notes that the planned return has moved several times during 2026. A timetable or seat for sale after December 1 can show the airline's current plan, but it cannot guarantee the operation. Anyone considering a December booking should choose flexible hotels and onward transport, then recheck close to departure.
Who should request the refund?
Singapore Airlines says affected customers can seek a full refund of the unused portion of the ticket. The correct route depends on who issued it:
- If the ticket was bought directly from Singapore Airlines, use the airline's Assistance Request Form.
- If a travel agent or online travel agency issued it, contact that agent.
- If a partner airline issued it, contact the purchasing airline.
Do not submit a routine voluntary cancellation request without first identifying the cancellation option tied to this disruption. General fare conditions for a passenger-initiated cancellation may differ from the remedy in the current advisory.
Before choosing a refund, ask what happens to every unused sector on the same ticket. A refund for the unused portion may affect the return, onward flight or stopover attached to the same ticket. Save the answer in writing.
Ask about rerouting before buying another ticket
The advisory expressly describes the refund route. Singapore Airlines' conditions of carriage also set out possible responses when the carrier cancels a flight, including carriage as soon as practicable, rerouting with the passenger's agreement, or a refund. The option available to one booking can depend on its ticket, remaining sectors and available seats.
Ask the ticket issuer these questions before paying for a replacement:
- Can the complete journey be moved to another date or route?
- Will all remaining sectors stay valid?
- Is another carrier available on the same ticket?
- Will the cabin and baggage allowance remain the same?
- What happens to paid seats or other extras?
If you buy a separate replacement yourself, do not assume Singapore Airlines will reimburse it. Confirm the position first, especially when the new fare is expensive.
Protect connections and return sectors
One cancelled flight can affect more than the Singapore-Dubai leg. If the itinerary continues beyond either city on the same ticket, ask the issuer to confirm the final destination and every replacement segment. A new first flight is not enough if the onward connection remains impossible.
Separate tickets require more care. The next airline may treat a missed flight as a no-show even though SQ494 or SQ495 was cancelled. Contact that airline before its deadline and ask whether it will change the booking. Travel insurance may cover some losses, but the policy wording and when the trip was booked matter.
Keep the original itinerary, cancellation notice, ticket numbers, chat transcripts and receipts. These records help with the airline, agent, card provider or insurer.
What to save before changing the trip
Create an offline folder with:
- the original itinerary and e-ticket receipt;
- the cancellation email or screenshot;
- the latest booking and flight-status screen;
- the ticket issuer's contact details and case number;
- passport and visa copies stored securely;
- hotel and onward-transport cancellation terms;
- insurance details and itemized replacement costs;
- written confirmation of any refund or replacement itinerary.
If another flight is offered, check the airport codes, local dates, baggage allowance, transit requirements and arrival time before accepting it. A longer routing may introduce a visa or overnight connection that the original nonstop trip did not have.
Mobile data for a changed Singapore-Dubai trip
An OpenSim Singapore eSIM can provide mobile data at the Singapore end of the journey. For Dubai, compare an OpenSim United Arab Emirates eSIM. An OpenSim Middle East eSIM may fit a reroute through more than one listed country, but check that every stop appears in the selected plan's live coverage list.
OpenSim's catalog was checked on October 1. It listed 31 Singapore packages, 19 UAE packages and three Middle East regional packages. Review the selected card for its data allowance, validity, speed conditions, hotspot support and top-up eligibility. Not every plan is reloadable.
Mobile data can help with airline notifications, email, maps and internet calls once the phone connects to a supported ground network. It cannot rebook a flight, replace airline assistance or provide inflight Wi-Fi. Calls, SMS and a local number are included only when the chosen plan explicitly says so.
Ten questions about the Singapore Airlines Dubai cancellations
Are SQ494 and SQ495 cancelled?
Yes. Singapore Airlines says SQ494 from Singapore to Dubai and SQ495 from Dubai to Singapore are cancelled through December 1, 2026.
Will Singapore Airlines resume Dubai flights on December 2?
December 2 is the earliest possible return under the current advisory, but it is not guaranteed. The airline says the situation remains fluid, so check the booking and flight status again before travel.
Can I get a refund for the cancelled flight?
Singapore Airlines says affected customers can seek a full refund of the unused portion of the ticket. Confirm which sectors count as unused before accepting it.
How do I request a refund from Singapore Airlines?
Direct customers can use the Assistance Request Form linked in the advisory. If a travel agent or partner airline issued the ticket, contact that company instead.
Can Singapore Airlines reroute me on another airline?
Its conditions of carriage describe rerouting as one possible response to a cancellation, with the passenger's agreement. Availability and the booking details matter, so ask the ticket issuer what it can offer rather than assuming a particular carrier or route.
What happens to my connecting flight?
Ask the issuer to review the whole ticket through to the final destination. On separate tickets, contact the onward airline before its no-show deadline because it may not protect the connection.
Should I buy a replacement flight now?
First ask what Singapore Airlines or the ticket issuer will offer and whether buying independently affects the original ticket. Do not assume the cost of a self-booked replacement will be reimbursed.
Will the refund include the return flight?
The advisory promises a refund of the unused portion, but the effect on a return or onward sector depends on the ticket. Ask for a written breakdown before confirming the refund.
What happens to a paid seat or other extra?
Ask the ticket issuer to confirm whether the extra will move to the replacement or be refunded. Singapore Airlines' conditions discuss seat refunds in some circumstances, but the outcome depends on the service and applicable rules.
How can I receive another flight-status update?
Update the email and phone number in Manage Booking and subscribe to Singapore Airlines' notification service. Keep checking the reservation because a news report cannot confirm an individual ticket.
Before making a decision
- Confirm that SQ494 or SQ495 appears in the actual booking.
- Save the cancellation notice and current itinerary.
- Identify whether Singapore Airlines, an agent or a partner airline issued the ticket.
- Ask about rerouting and the full itinerary before choosing a refund.
- Check every return and onward sector on the same ticket.
- Contact separate-ticket airlines before their no-show deadlines.
- Verify transit and entry rules for any new routing.
- Keep hotel, transport and insurance terms available offline.
- Update contact details and subscribe to flight notifications.
- Recheck flights after December 1 rather than assuming the route has resumed.
How this cancellation guide is verified
The Singapore Airlines advisory is the primary source for the flight numbers, cancellation window, refund route, booking-channel instructions and warning that other flights may be affected. The airline's conditions of carriage support the careful description of possible cancellation responses. Same-day reports from CNA, The Business Times, AsiaOne and Mainly Miles corroborate the extension; the route analysis also explains why a later published schedule should not be treated as a guaranteed restart.
Public passenger discussions were used to identify recurring questions about refunds, rerouting, remaining sectors, award bookings, paid extras and response times. They were not used as authority for airline policy or passenger rights.
We will update this page if Singapore Airlines changes the cancellation period, resumes the route, changes the refund process or publishes materially different passenger instructions.
*Airline, news and OpenSim catalog sources were reviewed on October 1, 2026.*
