Maybank adds Roamin travel eSIM to the MAE app

Maybank customers in Malaysia can now find a Travel eSIM entry in the MAE app. The tile opens a Roamin storefront where travelers choose a destination and plan, enter their contact details, then pay through Maybank2u Online Banking.
The current offer gives eligible buyers 69% off a second eSIM, capped at RM20. It runs from August 3 through September 30, 2026, and is limited to the first 1,500 qualifying customers while available.
The traveler decision: the MAE shortcut is convenient if you already use Maybank2u and need two plans. It does not make the first plan cheaper, and the discount is not immediate. Compare the first plan's full price, coverage, allowance and validity before treating the second-plan code as a saving.
What changed in the MAE app
Maybank's current instructions place Travel eSIM in the MAE homepage's featured area or under View All, then either Recommended for you or Travel. Selecting it sends the customer to a Maybank-specific Roamin site; the final payment must use Maybank2u Online Banking for the promotion to count.
This is an embedded purchase path, not a Maybank mobile network. Maybank's terms say Roamin supplies the eSIM, activation, network coverage and support. Any service claim or dispute about the connection goes to Roamin rather than the bank.
Maybank's broader Travel Easy page also presents travel data alongside its Global Access Account-i, travel protection and overseas QR-payment tools. The page names Singapore, Thailand, Indonesia, Japan and Australia as example destinations and says the Roamin catalog reaches more than 97 countries.
How the 69% second-eSIM offer works
The headline percentage applies only to a second purchase. A customer first buys one eSIM at the listed price, using the campaign storefront and Maybank2u Online Banking. Roamin then emails a unique code for one later purchase.
| Offer term | Current published rule |
|---|---|
| Campaign dates | August 3 to September 30, 2026, Malaysia time |
| Discount | 69% off a second eSIM |
| Maximum saving | RM20 |
| Availability | First 1,500 eligible customers, while available |
| Payment route | Maybank2u Online Banking |
| Code delivery | Email from Roamin after the first eligible purchase |
| Code redemption | Within three months of the first purchase |
| Second-purchase identity | Use the same email address as the first purchase |
| Activation deadline | The purchased eSIM must be activated and used within six months |
| Combining offers | Not permitted unless the campaign says otherwise |
The promotion is most useful for two travelers, two devices or two planned trips. It is less compelling for someone who needs only one package because the first purchase receives no discount. A 69% reduction can also be smaller than it sounds: the RM20 cap means any calculated reduction above RM20 stops there.
This is a new offer, not the expired 50% campaign
Maybank ran an earlier Roamin promotion from February 20 through June 7, 2026. That campaign offered 50% off a second eSIM and allowed activation within two years.
The current August offer is different. It raises the advertised second-plan discount to 69%, lowers the maximum saving to RM20 and shortens the activation-and-use deadline to six months. Maybank labels the current terms as updated on August 7 after revising that deadline.
Old search results and PDFs can therefore give the wrong dates, discount, customer limit or validity rule. Use the current Travel eSIM page and its linked August terms before payment.
Roamin and Roaming eSIM are different services
The names are easy to confuse. Maybank's partner is Roamin, which uses the roamin.global domain. Roaming eSIM is the service on this website, roamingesim.com. A purchase, code or support request from one service does not transfer to the other.
That distinction matters when comparing a campaign with a direct plan. The Maybank offer can reduce one later Roamin purchase for an eligible Maybank2u user. Roaming eSIM lets any traveler browse current country, regional and global plans directly, without needing a bank account or waiting for a second-purchase code.
What Maybank confirms and what it does not
Maybank confirms access to more than 97 destinations, selected unlimited-data plans, the MAE route, Maybank2u payment and 24/7 Roamin support. The campaign terms also confirm the discount process and its deadlines.
The public campaign page does not publish one universal answer for several package-level questions:
- which local network serves every destination and plan;
- whether a particular package includes 5G;
- whether hotspot or tethering is allowed;
- whether calls, SMS or a local phone number are included;
- when each package's usage period starts;
- what reduced speed follows an unlimited plan's high-speed allowance;
- whether an installed profile can be transferred to another phone.
These are unconfirmed campaign-page details, not evidence that every package lacks the feature. Check the exact plan terms displayed before checkout and keep a copy for the trip.
Maybank Roamin offer versus Roaming eSIM
| Traveler priority | Better fit | Why |
|---|---|---|
| Buy two plans and pay with Maybank2u | Maybank's Roamin offer | One eligible second purchase receives 69% off, capped at RM20, while the allocation lasts |
| Buy one plan | Roaming eSIM | There is no need to pay full price first to unlock a later code |
| Browse without a Maybank relationship | Roaming eSIM | The public catalog is available directly |
| Compare local operators before payment | Roaming eSIM | Current plan records name the operators available for the selected package |
| Choose a multi-country route | Depends on the exact package | Compare every destination in the regional plan rather than relying on a headline country total |
| Get help during setup or travel | Both publish 24/7 help | Use the support channel belonging to the service that issued the order |
π Roaming eSIM wins for a straightforward one-plan purchase: travelers can compare the live price, data, validity, speed, operator and top-up status without a bank-payment condition or second-order deadline.
The Maybank offer wins in one narrow case: an eligible Maybank2u customer who genuinely needs a second Roamin plan can save up to RM20 while the allocation remains available.
The discount alone should not decide the purchase. A cheaper second plan has little value if the first plan is the wrong size, the route misses a country, the phone is locked or the six-month activation window does not match the trip.
Direct Roaming eSIM plans for common MAE travel routes
The Roaming eSIM public catalog was checked at 21:34 UTC on August 22. It returned 31 Singapore packages, 34 Thailand packages and 43 Japan packages.
One-gigabyte plans valid for seven days were listed at US$1.10 for Singapore, US$1.40 for Thailand and US$1.40 for Japan. The reviewed records supported eligible top-ups and named local operators before checkout: M1, SIMBA and StarHub for the Singapore example; AIS, dtac and TrueMove H for Thailand; and KDDI, NTT Docomo, Rakuten Mobile and SoftBank among the Japan options.
For a trip crossing several countries, compare the Asia 20 Areas Roaming eSIM with separate country plans and verify every stop. A wider itinerary can use the Global 120 Areas Roaming eSIM only when all required destinations appear in the selected package.
Prices and package inventory can change. The live card is the checkout authority. Before buying, confirm that the phone supports eSIM and is carrier-unlocked, estimate the allowance with the travel data calculator, and decide whether a country or regional Roaming eSIM fits the route.
Ten questions travelers ask about the Maybank MAE travel eSIM
Where is Travel eSIM in the MAE app?
Maybank says the tile can appear in the featured area on the MAE homepage. It can also be found through View All under Quick Actions, then Recommended for you or Travel.
Do I buy the eSIM inside Maybank's own mobile network?
No. The MAE tile opens a Maybank-specific Roamin storefront. Roamin supplies the plan and connection; Maybank2u provides the required campaign payment method.
Is the first eSIM 69% off?
No. The first eSIM is purchased at its listed price. The qualifying customer receives an emailed code for 69% off one second eSIM, capped at RM20.
When does the Maybank eSIM offer end?
The published end is September 30, 2026, at 11:59:59 p.m. Malaysia time. It can finish effectively sooner because only the first 1,500 eligible customers qualify while the allocation lasts.
How long do I have to use the second-eSIM code?
The code must be redeemed within three months of the first purchase. Use the same email address for both purchases so the campaign can match them.
How long can I wait before activating the eSIM?
The current August terms say a purchased eSIM must be activated and used within six months of purchase. That replaces the longer period shown in the expired February campaign.
Does the plan include calls, SMS or a local number?
Maybank's campaign page does not give one answer for every package. Treat the offer as mobile data unless the exact checkout card explicitly confirms calls, SMS or a phone number.
Can I share the connection by hotspot?
The campaign page does not state one hotspot rule for all plans. Check the selected package before buying, especially if another traveler or a laptop will depend on tethering.
Will the eSIM work on a carrier-locked phone?
A travel eSIM normally needs an eSIM-capable, carrier-unlocked device. Check both conditions before payment; seeing an Add eSIM setting does not prove that the original carrier has unlocked the phone.
Should I use the Maybank offer or buy a Roaming eSIM directly?
Roaming eSIM is the clearer fit for one direct purchase, a traveler without Maybank2u, or anyone who wants the current plan price, operator, validity, speed and top-up status visible before checkout. The Maybank offer is strongest when two eligible Roamin purchases were already planned.
Sources and updates
Maybank's live Travel eSIM page supplied the current MAE navigation, 97-country claim, support route and 69%-off headline. The linked terms, updated August 7, supplied the campaign dates, RM20 cap, first-1,500 limit, payment method, email requirement, three-month code window, six-month activation deadline and supplier responsibilities. Maybank's Travel Easy page confirmed how the feature sits within the wider MAE travel section.
The older February campaign terms were checked only to separate the expired 50% offer from the current promotion. None provided a current traveler-focused comparison of both campaigns, the app route and the package questions left open.
Roaming eSIM package counts, prices, operator fields and top-up status came from the public catalog at 21:34 UTC on August 22. We will update this URL if Maybank changes the MAE path, destination scope, discount, cap, allocation, payment rule, code window or activation deadline. A later change to the same offer belongs here rather than on a competing page.



